The key to retaining business and gaining referrals is deeply ingrained in your product or service. Think about the following areas and think how you or your company performs. - How long does it take to reply to enquiries? - Are you consistent offering the same standards across the day, week or year? - Is … Continue reading Do you delight your customers?
Social media improvements can boost your performance
Many small businesses understand the importance of posting regularly on social media. It’s of real benefit to drive awareness and personalise your product or service in the market place. One area that can be overlooked however is the continuity of this marketing tool. Put simply if your messages are off brand and inconsistent then you … Continue reading Social media improvements can boost your performance